Abstract
The factors that compel individuals to exert the extraordinary effort needed to create high reliability-consistent error-free performance under trying conditions-remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other-orientation that undergird mindful organizing and high reliability.
Original language | English (US) |
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Pages (from-to) | 592-596 |
Number of pages | 5 |
Journal | Journal of Organizational Behavior |
Volume | 35 |
Issue number | 4 |
DOIs | |
State | Published - May 2014 |
Externally published | Yes |
Keywords
- Emotional ambivalence
- High reliability
- Mindful organizing
- Prosocial motivation
ASJC Scopus subject areas
- Applied Psychology
- Sociology and Political Science
- Psychology(all)
- Organizational Behavior and Human Resource Management