Suggesting email view filters for triage and search

Mark Dredze, Bill N. Schilit, Peter Norvig

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Growing email volumes cause flooded inboxes and swelled email archives, making search and new email processing difficult. While emails have rich metadata, such as recipients and folders, suitable for creating filtered views, it is often difficult to choose appropriate filters for new inbox messages without first examining messages. In this work, we consider a system that automatically suggests relevant view filters to the user for the currently viewed messages. We propose several ranking algorithms for suggesting useful filters. Our work suggests that such systems quickly filter groups of inbox messages and find messages more easily during search.

Original languageEnglish (US)
Title of host publicationIJCAI-09 - Proceedings of the 21st International Joint Conference on Artificial Intelligence
PublisherInternational Joint Conferences on Artificial Intelligence
Pages1414-1419
Number of pages6
ISBN (Print)9781577354260
StatePublished - 2009
Externally publishedYes
Event21st International Joint Conference on Artificial Intelligence, IJCAI 2009 - Pasadena, United States
Duration: Jul 11 2009Jul 16 2009

Publication series

NameIJCAI International Joint Conference on Artificial Intelligence
ISSN (Print)1045-0823

Conference

Conference21st International Joint Conference on Artificial Intelligence, IJCAI 2009
Country/TerritoryUnited States
CityPasadena
Period7/11/097/16/09

ASJC Scopus subject areas

  • Artificial Intelligence

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