Abstract
Objective: To explore the relationship between one-minute slices and full-session interaction and the predictive validity of the slices to ratings of affect and rapport. Methods: Third-year medical students (n=253) were videotaped during an OSCE. All interaction was coded using the Roter Interaction Analysis System (RIAS) and samples were drawn at minutes 1, 5, and 9 and extracted from the coded database. The slices were related in multivariate analysis to full-session interaction, corrected for slice content, and correlated with affect ratings of participants and independently rated judgments of rapport. Results: One-minute slices explained 33% of full-session variance in student interaction and 30% of variance in standardized patient interaction. Slices were significantly correlated with affective ratings of participants and independent judgments of rapport in a similar pattern as full-session interaction analysis. Conclusions: One-minute slices of interaction can provide a meaningful degree of insight into OSCE session communication with both concurrent and predictive validity to ratings of session affect and rapport. Practice implications: Evidence of concurrent and predictive validity further supports use of this approach as a research tool that provides an efficient means of analyzing processes of care, examining variation in communication throughout a visit and predicting visit outcomes.
Original language | English (US) |
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Pages (from-to) | 410-419 |
Number of pages | 10 |
Journal | Patient Education and Counseling |
Volume | 82 |
Issue number | 3 |
DOIs | |
State | Published - Mar 2011 |
Keywords
- Medical students
- Patient-provider communication
- Rapport
- Roter Interaction Analysis System (RIAS)
- Standardized patients
- Thin slice analysis
ASJC Scopus subject areas
- General Medicine