Naturalistic decision - making in emergency medical services

Michael A. Rosen, Ian Coffman, Aaron Dietz, P. Daniel Patterson, Julius Cuong-Pham

Research output: Chapter in Book/Report/Conference proceedingChapter


EMS workers navigate an environment filled with uncertainty, high stakes, time pressure, complexity, and, at times, conditions that pose risk to their personal safety all while managing complex patient care tasks. They make life and death decisions under these extreme conditions. An EMS worker must diagnose injuries and diseases, assess risks, prioritize treatment options, and manage the social environment. The process of decision-making is central to all of these tasks. Therefore, a detailed understanding of how expert EMS workers make decisions can be invaluable for designing systems to support their work as well as developing new expert EMS workers as efficiently as possible.

Original languageEnglish (US)
Title of host publicationHuman Factors and Ergonomics of Prehospital Emergency Care
PublisherCRC Press
Number of pages12
ISBN (Electronic)9781315280165
ISBN (Print)9781482242515
StatePublished - Jan 1 2017

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)
  • Engineering(all)


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