Motivation and job satisfaction of Tele-ICU nurses

Peter L.T. Hoonakker, Pascale Carayon, Kerry McGuire, Adjhaporn Khunlertkit, Douglas A. Wiegmann, Bashar Alyousef, Anping Xie, Kenneth E. Wood

Research output: Contribution to journalArticlepeer-review

29 Scopus citations


Introduction: Although the first tele-ICU has been in existence for more than 12 years, little is known about the work of tele-ICU nurses. This study examines sources of motivation and satisfaction of tele-ICU nurses. Methods: A total of 50 nurses in 5 tele-ICUs were interviewed about reasons for working as a tele-ICU nurse and sources of satisfaction and dissatisfaction in their job. Results: Nurses have different motivations to work in the tele-ICU, including the challenges and opportunities for new learning that occur while interacting with clinicians in the tele-ICU and the various ICUs being monitored. Tele-ICU nurses also appreciate the opportunities for teamwork with tele-ICU physicians and nurses. The relationship and interactions with the ICUs is sometimes mentioned as a dissatisfier. Some nurses miss being physically at the bedside, as well as interacting with patients and families. Conclusion: Most tele-ICU nurses are satisfied with their job. They like the challenge in their work and the opportunity to learn. For some nurses, the transition from a bedside caregiver to an information manager can be difficult. Other nurses have found a balance by working part-time in the tele-ICU and part-time in the ICU.

Original languageEnglish (US)
Pages (from-to)315.e13-315.e21
JournalJournal of Critical Care
Issue number3
StatePublished - Jun 2013
Externally publishedYes


  • Intensive Care Unit
  • Organization and administration
  • Tele-nursing

ASJC Scopus subject areas

  • Critical Care and Intensive Care Medicine


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