Interagency partnership to deliver veteran-directed home and community-based services: Interviews with aging and disability network agency personnel regarding their experience with partner department of veterans affairs medical centers

Kali S. Thomas, Susan M. Allen

Research output: Contribution to journalArticlepeer-review

Abstract

Veteran-Directed Home and Community-Based Services (VD-HCBS) is a consumer-directed program that began in 2009 and is jointly administered in a partnership between the Veterans Health Administration and the Administration for Community Living. The objective of this article is to describe the Aging and Disability Network agency (ADNA) personnel’s perceptions of the implementation of the VD-HCBS program with partner Department of Veterans Affairs medical centers (VAMCs). Qualitative interviews with 26 ADNA VD-HCBS personnel across the country were transcribed, coded, and analyzed. Results suggest that the majority of ADNA personnel interviewed perceive the collaboration experience to be positive. Interviewees reported several key mechanisms for facilitating a successful partnership, including frequent communication, training in VAMC billing procedures, having a designated VAMC staff person for the program, and active involvement of the VAMC from the onset of VD-HCBS program development. Findings have implications for other interagency partnerships formed to deliver services to vulnerable Veterans.

Original languageEnglish (US)
Pages (from-to)611-618
Number of pages8
JournalJournal of Rehabilitation Research and Development
Volume53
Issue number5
DOIs
StatePublished - 2016
Externally publishedYes

Keywords

  • Aging network
  • Geriatrics and extended care
  • Home and community-based services
  • Implementation
  • Interagency collaboration
  • Interviews
  • Long-term care
  • Participant directed services
  • Qualitative research
  • Veterans

ASJC Scopus subject areas

  • Rehabilitation

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