Intelligent email: Reply and attachment prediction

Mark Dredze, Tova Brooks, Josh Carroll, Joshua Magarick, John Blitzer, Fernando Pereira

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

We present two prediction problems under the rubric of Intelligent Email that are designed to support enhanced email interfaces that relieve the stress of email overload. Reply prediction alerts users when an email requires a response and facilitates email response management. Attachment prediction alerts users when they are about to send an email missing an attachment or triggers a document recommendation system, which can catch missing attachment emails before they are sent. Both problems use the same underlying email classification system and task specific features. Each task is evaluated for both single-user and cross-user settings.

Original languageEnglish (US)
Title of host publicationProceedings of the 13th International Conference on Intelligent User Interfaces 2008, IUI'08
Pages321-324
Number of pages4
DOIs
StatePublished - 2008
Externally publishedYes
Event13th International Conference on Intelligent User Interfaces 2008, IUI'08 - Maspalomas, Gran Canaria, Spain
Duration: Jan 13 2008Jan 16 2008

Publication series

NameInternational Conference on Intelligent User Interfaces, Proceedings IUI

Conference

Conference13th International Conference on Intelligent User Interfaces 2008, IUI'08
Country/TerritorySpain
CityMaspalomas, Gran Canaria
Period1/13/081/16/08

Keywords

  • Attachment prediction
  • Email overload
  • Reply prediction

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction

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