Information Overload Revisited

Kathleen M. Sutcliffe; Karl E. Weick

doi:10.1093/oxfordhb/9780199290468.003.0003

Information Overload Revisited

Kathleen M. Sutcliffe, Karl E. Weick

Research output: Chapter in Book/Report/Conference proceeding › Chapter

3 Scopus citations

Abstract

Individuals typically describe information overload as the situation of receiving too much information. Organizational scholars define overload as a state induced when the amount of input to a system exceeds its processing capacity or when information processing capabilities and the information loads encountered are mismatched. Perception plays a key role in overload as in this definition: overload is the "perceived inability to maintain a one to one relationship between input and output within a realizable future with an existing repertoire of practices and desires". Prevailing treatments of overload posit that when a system (individual or organization) is no longer able to process information and becomes overloaded, primary and secondary symptoms are manifested.

Original language	English (US)
Title of host publication	The Oxford Handbook of Organizational Decision Making
Publisher	Oxford University Press
ISBN (Electronic)	9780191577338
ISBN (Print)	9780199290468
DOIs	https://doi.org/10.1093/oxfordhb/9780199290468.003.0003
State	Published - Sep 2 2009
Externally published	Yes

Keywords

Information loads
Information overload
Information processing capabilities
Inputs
One to one relationship
Processing capacity

ASJC Scopus subject areas

Business, Management and Accounting(all)

Access to Document

10.1093/oxfordhb/9780199290468.003.0003

Cite this

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AU - Weick, Karl E.

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AB - Individuals typically describe information overload as the situation of receiving too much information. Organizational scholars define overload as a state induced when the amount of input to a system exceeds its processing capacity or when information processing capabilities and the information loads encountered are mismatched. Perception plays a key role in overload as in this definition: overload is the "perceived inability to maintain a one to one relationship between input and output within a realizable future with an existing repertoire of practices and desires". Prevailing treatments of overload posit that when a system (individual or organization) is no longer able to process information and becomes overloaded, primary and secondary symptoms are manifested.

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KW - Information processing capabilities

KW - Inputs

KW - One to one relationship

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Information Overload Revisited

Abstract

Keywords

ASJC Scopus subject areas

Access to Document

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