TY - JOUR
T1 - Human Factors and Ergonomics (HFE) applications in responses to the COVID-19 pandemic
T2 - Lessons learned and considerations for methods
AU - Wooldridge, Abigail R.
AU - Carman, Eva Maria
AU - Xie, Anping
N1 - Funding Information:
The work is supported by a grant from the US Centers for Disease Control and Prevention (grant number: R01CE003150). The authors would like to thank all members of the study team, in particular Drs. Marie Hanna, Ronen Shechter, Traci Speed, Eileen McDonald, Jill Marsteller, Ayse Gurses, and Yea-Jen Hsu.
Funding Information:
Funding was provided by the University of Illinois System. The authors would like to thank all members of the project team, in particular Harley Johnson, Richard Fredrickson, Kirstin L. Dohrer, Vanessa Revindran-Stam and Christopher Pond.
Publisher Copyright:
© 2022
PY - 2022/7
Y1 - 2022/7
N2 - Human Factors and Ergonomics (HFE), with the goal to support humans through system design, can contribute to responses to emergencies and crises, like the COVID-19 pandemic. In this paper, we describe three cases presented at the 21st Triennial Congress of the International Ergonomics Association to demonstrate how HFE has been applied during the COVID-19 pandemic, namely to (1) develop a mobile diagnostic testing system, (2) understand the changes within physiotherapy services, and (3) guide the transition of a perioperative pain program to telemedicine. We reflect on methodological choices and lessons learned from each case and discuss opportunities to expand the impact of HFE in responses to future emergencies. The HFE discipline should develop faster, less resource intensive but still rigorous, methods, increase available HFE expertise by growing the field, and proactively enhance individual and public perception of the importance of HFE in crisis response.
AB - Human Factors and Ergonomics (HFE), with the goal to support humans through system design, can contribute to responses to emergencies and crises, like the COVID-19 pandemic. In this paper, we describe three cases presented at the 21st Triennial Congress of the International Ergonomics Association to demonstrate how HFE has been applied during the COVID-19 pandemic, namely to (1) develop a mobile diagnostic testing system, (2) understand the changes within physiotherapy services, and (3) guide the transition of a perioperative pain program to telemedicine. We reflect on methodological choices and lessons learned from each case and discuss opportunities to expand the impact of HFE in responses to future emergencies. The HFE discipline should develop faster, less resource intensive but still rigorous, methods, increase available HFE expertise by growing the field, and proactively enhance individual and public perception of the importance of HFE in crisis response.
KW - 1. COVID-19
KW - 2. HFE in Public health crises
KW - 3. SEIPS
UR - http://www.scopus.com/inward/record.url?scp=85125727160&partnerID=8YFLogxK
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U2 - 10.1016/j.apergo.2022.103733
DO - 10.1016/j.apergo.2022.103733
M3 - Article
C2 - 35272182
AN - SCOPUS:85125727160
SN - 0003-6870
VL - 102
JO - Applied Ergonomics
JF - Applied Ergonomics
M1 - 103733
ER -