Following morale over time within an Academic Hospitalist Division

Shalini Chandra, Scott M. Wright, George Kargul, Eric E. Howell

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


• Background: Demand for hospitalist physicians continues to rise. Despite high provider satisfaction, hospitalist recruitment and retention remain a challenge. Improving hospitalist morale may be one potential solution. • Objective: Jo assess perceptions of morale among the faculty members of our academic hospitalist division. • Methods: As part of our yearly cross-sectional data collection, all physician and midlevel hospitalists complete an anonymous survey. In 2007, we added 7 questions to the survey, asking respondents to assess their morale at work, rate the morale of their colleagues in the division, and assess the work environment. • Results: Response rates across the years 2007-2009 ranged from 76% to 80%. Almost all hospitalists (98%) knew what was expected of them at work, and the majority (88%) felt their coworkers were committed to quality work. Seventy percent of hospitalists expressed "a lot" or a "tremendous" commitment to making the division outstanding. There were no statistically significant differences in the responses across the 3 years (all P > 0.05). While only 22% of hospitalists reported their own morale as fair, poor, or terrible, 43% perceived the group's morale to be fair, poor or terrible (P= 0.005). • Conclusion:This study highlights the consistency in the assessment of both personal morale and group morale over time within a group of physicians collaborating within a division. Why self-assessed personal morale at work remained steadily higher than respondents' perceptions of the morale of their colleagues is curious. Peer-to-peer communication about morale might allow physicians to reassure their colleagues about their outlook on their work, thereby facilitating an overall enhancement in the esprit de corps.

Original languageEnglish (US)
Pages (from-to)21-26
Number of pages6
JournalJournal of Clinical Outcomes Management
Issue number1
StatePublished - Jan 2011

ASJC Scopus subject areas

  • Health Policy


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