TY - GEN
T1 - Facilitators and barriers to multi-stakeholder collaboration in the redesign of the family-centered rounds process
AU - Xie, Anping
AU - Carayon, Pascale
AU - Cartmill, Randi
AU - Li, Yaqiong
AU - Cox, Elizabeth D.
AU - Kelly, Michelle M.
N1 - Publisher Copyright:
Copyright 2014 Human Factors and Ergonomics Society.
PY - 2014
Y1 - 2014
N2 - A human factors approach to healthcare system redesign emphasizes the involvement of multiple stakeholders in the process. This study identifies work system factors facilitating and hindering the collaboration of multiple stakeholders in a healthcare system redesign project. We interviewed 10 stakeholders participating in the redesign of the family-centered rounds process in a pediatric hospital, and conducted qualitative content analysis of the interview transcripts using the work system model of Smith and Carayon-Sainfort (1989). Various facilitators and barriers to stakeholder collaboration in healthcare system redesign were identified, such as personal characteristics, team characteristics, organizational structure and culture. Results of this study can be used to improve the process used to redesign healthcare work systems and processes that involve multiple stakeholders.
AB - A human factors approach to healthcare system redesign emphasizes the involvement of multiple stakeholders in the process. This study identifies work system factors facilitating and hindering the collaboration of multiple stakeholders in a healthcare system redesign project. We interviewed 10 stakeholders participating in the redesign of the family-centered rounds process in a pediatric hospital, and conducted qualitative content analysis of the interview transcripts using the work system model of Smith and Carayon-Sainfort (1989). Various facilitators and barriers to stakeholder collaboration in healthcare system redesign were identified, such as personal characteristics, team characteristics, organizational structure and culture. Results of this study can be used to improve the process used to redesign healthcare work systems and processes that involve multiple stakeholders.
UR - http://www.scopus.com/inward/record.url?scp=84957716735&partnerID=8YFLogxK
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U2 - 10.1177/1541931214581037
DO - 10.1177/1541931214581037
M3 - Conference contribution
AN - SCOPUS:84957716735
T3 - Proceedings of the Human Factors and Ergonomics Society
SP - 175
EP - 179
BT - 2014 International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
PB - Human Factors an Ergonomics Society Inc.
T2 - 58th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2014
Y2 - 27 October 2014 through 31 October 2014
ER -