Cyberbullying in the workplace

Erin M. Richard, Julianna J. Walsh, Zhiqing E. Zhou

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

In spite of the fact that workplace cyberbullying is a concern for organizations across the globe, little to no research has been conducted on the role that culture plays in the phenomenon. The purpose of this chapter is to stimulate cross-cultural research on work-related cyberbullying by (1) reviewing literature on cultural differences in workplace bullying, (2) reviewing literature on cultural differences in computer-mediated communication that are particularly relevant for understanding cyberbullying, and (3) discussing the implications of these two lines of research for understanding workplace cyberbullying across cultures. We start by reviewing research that has examined the nature, prevalence, and outcomes of workplace bullying across different cultures. Then, we review research and theory on cultural variables that show promise for understanding aggression in computer-mediated communication (namely, the high- vs. low-context distinction and cultural differences in the concept of face). Finally, we put forth a model of cultural influences on workplace cyberbullying based on sender-message-receiver models of communication.

Original languageEnglish (US)
Title of host publicationCyberbullying in Schools, Workplaces, and Romantic Relationships
Subtitle of host publicationThe Many Lenses and Perspectives of Electronic Mistreatment
PublisherTaylor and Francis
Pages98-117
Number of pages20
ISBN (Electronic)9781351616416
ISBN (Print)9781138087156
DOIs
StatePublished - Jan 1 2019
Externally publishedYes

ASJC Scopus subject areas

  • General Psychology

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