Abstract
Care management programs for high-risk patients have yielded inconsistent results in reducing health care expenditures. We reviewed the most successful programs and identified 5 best practice areas: (1) in-person patient meetings; (2) direct care manager/physician interaction; (3) provide transitional care services; (4) educate patients; and (5) provide medication review. We measured adherence to the best practices at baseline and at 6 and 9 months into the program for the highest-risk patients. The program increased adherence from baseline to each best practice area. Program enrollment increased at the 6-month follow-up but fell at the 9-month follow-up.
Original language | English (US) |
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Pages (from-to) | 7-11 |
Number of pages | 5 |
Journal | Journal of Ambulatory Care Management |
Volume | 44 |
Issue number | 1 |
DOIs | |
State | Published - Jan 2021 |
Keywords
- Accountable Care Organization
- care coordination
- care management
- high-risk patient care
- population health
ASJC Scopus subject areas
- Health Policy